Shipping & Returns
ORDERS AND TRACKING INFORMATION
After placing an online order with Beautylift, we are pleased to advise of the following process:
You will receive an initial confirmation email that your order has been received and is being packed.
When goods have been picked up by third party courier, you will then receive an email notification from the third party courier with a tracking number
Goods shall be packaged to prevent product damage during transport.
Within New Zealand - Free Shipping within New Zealand for all orders (Limited time only). Orders can be expected within 2-3 working days. Rural delivery could take an extra day.
International - We charge a flat rate of $28 for all international shipping. Orders can be expected within 10 - 28 working days.
CUSTOMS AND DUTIES
Please ensure you check with your local customs office if any additional import duties or tax is applicable. The recipient of the order will be liable for any import duties and tax. Customs policies will differ from country to country and it is always best to confirm before making a purchase. Beautylift NZ Ltd will not refund any orders that are applicable for additional customs duties and tax.
All products are packaged with the utmost care. From time to time the packaging might get damaged throughout the shipping process. Should you make a claim relating to your product regarding damages in transit we advise that this be done within 24 hours of receiving your goods via Email to hello@beautylift.
Refunds and returns are only offered for faulty or damaged where evidence of this can be given. Replacements can be given for the same product or any product on our site with a similar value. Please note postage costs will not be refunded for the initial order or costs incurred returning the item to us unless the goods are faulty.